The EMR Complexities

Carl Bergman offered an interesting comment on this post about “When the EMR Is the Problem.” In his comment he creates a list of ways that an EMR company can cause a problem for the end user:

  • Requirements
  • Research
  • User involvement
  • References
  • Hardware
  • Software
  • Usability
  • Customization
  • Configurations
  • Implementation
  • Testing
  • Training and
  • Support

I found this to be a really intriguing list since it highlights many of the complexities associated with creating and implementing EMR into a medical office. There are a lot of points of failure and each has to be addressed to have a beautifully seamless EMR implementation experience.

With so many points of failure, is it any wonder that we have so many “failed” EMR implementations?

It’s a special EMR company that can handle all of this list well (not to mention doing so at scale).